Language services are critical for many Victorians to access government services and information. Over one million Victorians speak a language other than English at home and over 200,000 Victorians have limited English proficiency.

Victorian Government-owned provider VITS LanguageLoop plays an important role delivering these services in Victoria, supporting the delivery of over one million interpreting and translating engagements every year on behalf of the Government.

As part of reforms to support a high-quality, professional, and sustainable interpreting and translating sector in Victoria, the Victorian Government is supporting VITS LanguageLoop to change how it engages its workforce.

The changes will support VITS LanguageLoop to transition from a contractor-based workforce engagement model to a primarily employment-based model, consistent with the Victorian Government’s industrial relations policies and secure employment principles.

Work on these changes has recently commenced, and VITS’ management and workforce together with Professionals Australia as the union representing translators and interpreters will be closely involved in the transition. This process will include engagement with VITS’ workforce and Professionals Australia on the development of an Enterprise Agreement.

In the coming weeks, VITS’ workforce will receive more detailed information on the transition process, what the changes mean for them, and how they can get involved. In the interim, VITS’ workforce can register any questions they have by emailing Professionals Australia at